FAQ

Product Details

What does gold-filled mean?

Gold-filled jewelry features a thick layer of real gold that is bonded to a base metal core. It offers a more durable finish than standard gold-plated jewelry and is chosen for its beautiful look and lasting wear with proper care.

What materials do you use?

Reign & Shine Co. uses real, natural gemstones and genuine freshwater pearls, along with gold-filled accents in select designs. Each piece is handcrafted with intention to create jewelry that feels elevated, meaningful, and wearable every day.

Are your gemstones natural?

Yes. Our gemstones are natural, which means slight variations in color, shape, and texture may occur. These natural differences are part of what makes every piece beautifully unique.

Are your pearls real?

Yes. We use genuine freshwater pearls in select designs. Their natural softness and luster give each piece a timeless, refined finish.

Jewelry Care

How should I care for my jewelry?

To preserve the beauty of your jewelry, avoid direct contact with water, perfume, lotions, and harsh chemicals. Store each piece in a dry place and handle it with care when not being worn.

Can I wear my jewelry every day?

Yes. Our pieces are designed for everyday wear, though we recommend removing them before showering, swimming, or exercising to help protect their finish over time.

Orders and Shipping

How long does shipping take?

Orders are typically processed within 1 to 3 business days before shipping.

Will I receive tracking information?

Yes. Tracking information is sent by email once your order has shipped.

Returns

What is your return policy?

We accept returns within 30 days of delivery.

Who pays for return shipping?

Customers are responsible for the cost of the return shipping label.

What condition must items be in for a return?

Returned items must be unworn, unused, and received in sellable condition. Original packaging is preferred when applicable.